But until I have some naps and some weekend:
Friday, August 15, 2008
Tuesday, August 5, 2008
Blowing kisses in the wind
Liza: this is the best dinner ever. for two dollars and seventy-five cents i got two meals' worth of hot and sour soup plus a spring roll. i love china!!!!
Liza: dude check this shit out:
Liza: dude check this shit out:
what the
me: what the...
Liza: it's THREE BLOGS
me: i was talking about the sprouse twins blog
Liza: yeah but
me: oh wait WHAT
Liza: did you see all three links
me: that is a fine question.
Being on another continent means that when I have to wake up early for work, someone in Los Angeles is at a Dolly Parton concert or someone in New York is just getting home. I am really glad that I am on the same planet with you guys! For real.
i think my customer service analyst Kathrine started this blog.
Liza: it's THREE BLOGS
me: i was talking about the sprouse twins blog
Liza: yeah but
me: oh wait WHAT
Liza: did you see all three links
THEY'RE ALL DIFFERENT LINKS
me: i am dying.
Liza: i mean how many of them do you think there are out there!!!!!
me: that is a fine question.
Being on another continent means that when I have to wake up early for work, someone in Los Angeles is at a Dolly Parton concert or someone in New York is just getting home. I am really glad that I am on the same planet with you guys! For real.
Monday, August 4, 2008
I will be on your side today
Analyst Kathrine is here. Status: working 
user Zoe has entered room
user Zoe has entered room
analyst Kathrine has entered room
Kathrine>
Thank you for choosing TWC Live Chat. I will be your analyst today, how may I be of assistance?
Zoe>
Hi, thank you. I have a billing question.
Kathrine>
I'll be more than happy to assist you with that. Can you please provide the phone number, name, address (including apartment number) of the account you would like addressed?
Zoe>
Sure. The phone number is XXX-xxx-xxxx, the name is Zoe Xxxxxx, and the address is XXX _____ St. #XX.
Kathrine>
Thank you for that information, who am I speaking with?
Zoe>
This is Zoe Xxxxxx.
Kathrine>
Mr. Xxxxxx, for security reasons, I would need the account number.
Zoe>
Sure. XXXXXXXXXXXXXXXX
Kathrine>
I have the account open now. You mentioned you have a billing question?
Zoe>
The question I have is, I paid my bill online this month because I've been out of town, and the friend who is housesitting for me just emailed to let me know that my service was disconnected.
Zoe>
I re-checked my records of the online payment transaction, and I discovered that the payment got credited to my OLD TWC account.
Zoe>
I moved on June 1st, and it looks like the old account is still linked to my online account.
Kathrine>
The account number & address you gave me matched the one on our database. Are you located at a different address now?
Zoe>
No. The old account number is slightly different -- it's XXXXXXXXXXXXOOOO
Kathrine>
Can you provide me with the old address too?
Zoe>
Sure. The old address is YYY W. Yth St., Apt. YY
Kathrine>
The acct# ending with XXXX is linked to Xxxxxx St address.
Zoe>
Yes, that's correct.
Kathrine>
The order was processed for the account transfer but was never completed. I will take care of that right now. I will also adjust the date so it will be disconnected on the same date you got your services installed at the new location. Everything else will be transferred automatically to the new account.
Zoe>
Okay.
Kathrine>
I will restore the service today too for Xxxxxx St.
Zoe>
Thank you!
Kathrine>
Service already restored for Xxxxxx St account. It might take about 5 more minutes for everything to come back on. I already completed the move-transfer account from Yth St. address.
Zoe>
Okay, that sounds fine. Thank you!
Kathrine>
Everything is taken care of Mr. Xxxxxx. Is there anything else I can assist you with?
Zoe>
No, thank you, you've been very helpful. Is there a confirmation number for these changes?
Kathrine>
No confirmation number since no order was opened by me although I have noted your account regarding the transactions for their reference.
Kathrine>
You can just tell the representative for future reference that you have spoken to me at this time. I have saved all the information there already.
Zoe>
Great, thank you!
Zoe>
Have a good evening. Again, you've been very helpful. What a relief to have this taken care of.
Kathrine>
Do you also want to try the movie channel TMC on your account? We have it free for 1 month as a promotion right now.
Zoe>
No, thank you. Not at this time.
Kathrine>
Not a problem.
Kathrine>
Thank you for choosing TWC Live Chat. I'm glad that I was able to assist you today with your concern(s). Enjoy the rest of your day.
Zoe>
You too. Goodbye.
Kathrine>
Thank you for choosing TWC Live Chat. I will be your analyst today, how may I be of assistance?
Zoe>
Hi, thank you. I have a billing question.
Kathrine>
I'll be more than happy to assist you with that. Can you please provide the phone number, name, address (including apartment number) of the account you would like addressed?
Zoe>
Sure. The phone number is XXX-xxx-xxxx, the name is Zoe Xxxxxx, and the address is XXX _____ St. #XX.
Kathrine>
Thank you for that information, who am I speaking with?
Zoe>
This is Zoe Xxxxxx.
Kathrine>
Mr. Xxxxxx, for security reasons, I would need the account number.
Zoe>
Sure. XXXXXXXXXXXXXXXX
Kathrine>
I have the account open now. You mentioned you have a billing question?
Zoe>
The question I have is, I paid my bill online this month because I've been out of town, and the friend who is housesitting for me just emailed to let me know that my service was disconnected.
Zoe>
I re-checked my records of the online payment transaction, and I discovered that the payment got credited to my OLD TWC account.
Zoe>
I moved on June 1st, and it looks like the old account is still linked to my online account.
Kathrine>
The account number & address you gave me matched the one on our database. Are you located at a different address now?
Zoe>
No. The old account number is slightly different -- it's XXXXXXXXXXXXOOOO
Kathrine>
Can you provide me with the old address too?
Zoe>
Sure. The old address is YYY W. Yth St., Apt. YY
Kathrine>
The acct# ending with XXXX is linked to Xxxxxx St address.
Zoe>
Yes, that's correct.
Kathrine>
The order was processed for the account transfer but was never completed. I will take care of that right now. I will also adjust the date so it will be disconnected on the same date you got your services installed at the new location. Everything else will be transferred automatically to the new account.
Zoe>
Okay.
Kathrine>
I will restore the service today too for Xxxxxx St.
Zoe>
Thank you!
Kathrine>
Service already restored for Xxxxxx St account. It might take about 5 more minutes for everything to come back on. I already completed the move-transfer account from Yth St. address.
Zoe>
Okay, that sounds fine. Thank you!
Kathrine>
Everything is taken care of Mr. Xxxxxx. Is there anything else I can assist you with?
Zoe>
No, thank you, you've been very helpful. Is there a confirmation number for these changes?
Kathrine>
No confirmation number since no order was opened by me although I have noted your account regarding the transactions for their reference.
Kathrine>
You can just tell the representative for future reference that you have spoken to me at this time. I have saved all the information there already.
Zoe>
Great, thank you!
Zoe>
Have a good evening. Again, you've been very helpful. What a relief to have this taken care of.
Kathrine>
Do you also want to try the movie channel TMC on your account? We have it free for 1 month as a promotion right now.
Zoe>
No, thank you. Not at this time.
Kathrine>
Not a problem.
Kathrine>
Thank you for choosing TWC Live Chat. I'm glad that I was able to assist you today with your concern(s). Enjoy the rest of your day.
Zoe>
You too. Goodbye.
Sunday, August 3, 2008
I got you this
Olivia has to go soon but luckily little Stephanie is staying. Last night we went to a disco that looked like the inside of the Ukrainian National Home. People in Madrid have a lot of energy for going out and staying out late, but nightlife here is very innocent and cheerful.Spanish phrases I know:
Something like that
Take it from behind
Can I have a transfer
Whiskey and ginger ale
T-shirt update:
Harry, Sally and Me
How am I supposed to know what's right?
I sure am going to miss being on the same continent as Olivia! Can you guys believe it's already August 3rd?
Thursday, July 31, 2008
Wednesday, July 30, 2008
The Madrid Sound
So far, Spain is full of:
bats
stray kittens
tiny coffee
tiny nail polish
t-shirts that say "ALLO OUI" and "CZECH IT OUT"
sideways closets
juice mixed with milk
wine mixed with coke
pickled white asparagus
ham mixed with pasta
ham mixed with beets
Mexican-smelling laundry detergent
tiny chairs
I know the word for:
slower
knee
ball
table
to-go
air conditioned
suburb
curly
nutri-sweet
wine mixed with coke
scrambled eggs
schedule of classes
hair dryer
scanner
forgot
bats
stray kittens
tiny coffee
tiny nail polish
t-shirts that say "ALLO OUI" and "CZECH IT OUT"
sideways closets
juice mixed with milk
wine mixed with coke
pickled white asparagus
ham mixed with pasta
ham mixed with beets
Mexican-smelling laundry detergent
tiny chairs
I know the word for:
slower
knee
ball
table
to-go
air conditioned
suburb
curly
nutri-sweet
wine mixed with coke
scrambled eggs
schedule of classes
hair dryer
scanner
forgot
Thursday, July 24, 2008
Travel briefing
According to Time Out, the greater Madrid area has very good water. My taxi driver from the airport was listening to Belle & Sebastian. Sandwiches here are not as good as sandwiches in the U.K., but the shampoo is the same. Oh, and did you know that the last Habsburg king was Charles II of Spain? He was retarded and had a big tongue.
People thought it was caused by sorcery.
So far, that's all I know about Spain. I told Charlie what I'd learned and it turns out he already knew about Charles II -- he's very knowledgeable about the Spanish monarchy!
I thought I'd be able to go to the mall to buy a hair-dryer when I got here, but all I had time for was bus-ing into the center of the town where I'm staying and buying a drink made with carrot juice and powdered milk.
Right now I'm in my residencia listening to music that other people are "sharing" through iTunes. Someone has: the entire soundtrack to Wicked, the NSync Christmas album (Home for Christmas, in case you don't know), both the live and album versions of "Unwritten" by Natasha Bedingfield, entire albums by Rockell, Pebbles, the Postal Service, Broken Social Scene, Ryan Cabrera, Ryan TEDDER, Hoobastank, Air, and Daft Punk, the soundtrack to High School Musical II, a cover of "Umbrella" by Mandy Moore, a million songs that are from video games, and many other hits. Who is this person? 24=year-old Korean male? 37-year-old gay white guy? Spanish teenager at soccer camp?
The place where I'm staying has a lot of wandering cats. There's a little white one walking by my window right now, and I'm listening to someone else's Matisyahu mp3.
I think it must be a soccer camp teenager who has all this music, because there are five more "shared libraries" that also have the Postal Service and Metric and the soundtrack to Wicked, and what are the chances of that in a sleepy exurb in the middle of Spain? Total summer camp effect.
Yesterday I was in London, experiencing the best that Hackney has to offer. I sat on a blanket and watched a dog eating a beer can in the park, for example.
The day before that I was still in Berlin! I already miss it.
JD was in Berlin, and she took this picture. It is a picture of me learning that the German word for cervix is gebärmutterhals.
People thought it was caused by sorcery.
So far, that's all I know about Spain. I told Charlie what I'd learned and it turns out he already knew about Charles II -- he's very knowledgeable about the Spanish monarchy!I thought I'd be able to go to the mall to buy a hair-dryer when I got here, but all I had time for was bus-ing into the center of the town where I'm staying and buying a drink made with carrot juice and powdered milk.
Right now I'm in my residencia listening to music that other people are "sharing" through iTunes. Someone has: the entire soundtrack to Wicked, the NSync Christmas album (Home for Christmas, in case you don't know), both the live and album versions of "Unwritten" by Natasha Bedingfield, entire albums by Rockell, Pebbles, the Postal Service, Broken Social Scene, Ryan Cabrera, Ryan TEDDER, Hoobastank, Air, and Daft Punk, the soundtrack to High School Musical II, a cover of "Umbrella" by Mandy Moore, a million songs that are from video games, and many other hits. Who is this person? 24=year-old Korean male? 37-year-old gay white guy? Spanish teenager at soccer camp?
The place where I'm staying has a lot of wandering cats. There's a little white one walking by my window right now, and I'm listening to someone else's Matisyahu mp3.
I think it must be a soccer camp teenager who has all this music, because there are five more "shared libraries" that also have the Postal Service and Metric and the soundtrack to Wicked, and what are the chances of that in a sleepy exurb in the middle of Spain? Total summer camp effect.
Yesterday I was in London, experiencing the best that Hackney has to offer. I sat on a blanket and watched a dog eating a beer can in the park, for example.
The day before that I was still in Berlin! I already miss it.
JD was in Berlin, and she took this picture. It is a picture of me learning that the German word for cervix is gebärmutterhals.
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